Privacy Policy

Last Updated: 01-NOV-2025

We at Herbance value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your data.

1. Information We Collect

We may collect:

a) Personal Information

  • Name

  • Email

  • Phone number

  • Billing and shipping address

b) Payment Information

Processed securely by Shopify and payment gateways.
We do not store your card or banking details.

c) Device & Usage Data

  • IP address

  • Browser type

  • Pages visited

  • Cookies

2. How We Use Your Information

We use your data to:

  • Process orders and payments

  • Deliver your products

  • Send order updates, offers and notifications

  • Improve website performance

  • Comply with legal requirements

3. Sharing Your Information

We only share your data with:

  • Shopify (for store operation)

  • Shipping partners

  • Payment processors

  • Marketing tools (if opted-in)

We never sell your personal data.

4. Cookies & Tracking

We use cookies to:

  • Improve your browsing experience

  • Save cart information

  • Understand website performance
    You may disable cookies in your browser settings.

5. Data Security

We use SSL encryption, Shopify security protocols and other safeguards to protect your data from unauthorized access.

6. Your Rights

You may:

  • Request a copy of your data

  • Update or correct your information

  • Ask us to delete your data

  • Opt out of marketing communication

Email us at support@herbance.com for any request.

7. Third-Party Services

Our website may include links to third-party platforms.
We are not responsible for their privacy practices.

8. Children’s Privacy

We do not knowingly collect information from individuals under 18.

9. Changes to This Policy

Herbance may update this Privacy Policy anytime.
Updates are effective immediately upon posting on the website.

10. Contact Us

For privacy concerns, contact:
📧 support@herbance.com