Terms and Conditions

Last Updated: 01-Nov-2025

Welcome to Herbance (“we”, “our”, “us”). By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before using our services.

1. General Information

Herbance is an online store offering lifestyle, wellness and related products.
By using our website, you confirm that you are at least 18 years old or accessing the website under the supervision of a parent or guardian.

2. Use of Website

  • You agree not to misuse the website for fraudulent or illegal activities.

  • We reserve the right to refuse service to anyone for any reason at any time.

  • Content on the site is for personal use only and cannot be copied without permission.

3. Product Information

We strive to display product details as accurately as possible, including:

  • Description

  • Ingredients (if applicable)

  • Images
    However, slight variations may occur due to screen settings or supplier changes.

Prices are subject to change without prior notice.

4. Orders & Payment

  • Orders are confirmed only after payment is successfully made.

  • We accept all major payment options available on Shopify.

  • Herbance reserves the right to cancel or refuse any order at our discretion.

5. Shipping & Delivery

  • Shipping timelines vary based on location.

  • Estimated delivery details will be shown at checkout.

  • Delays due to logistics, weather or unforeseen events are beyond our control.

6. Returns, Refunds & Cancellations

  • Please refer to our Refund Policy for complete details.

  • Only unused, undamaged products with original packaging are eligible for return (if applicable).

  • Some items may not be eligible for return due to hygiene or safety reasons.

7. Intellectual Property Rights

All content on Herbance — including logos, product images, designs, graphics, text — is the property of Herbance and protected by copyright laws.
Any unauthorized use is strictly prohibited.

8. Limitations of Liability

Herbance is not liable for:

  • Any indirect or consequential damages.

  • Misuse of products purchased.

  • Errors, interruptions, or delays in the website operation.

Your use of our site is at your own risk.

9. Third-Party Links

Our website may include links to third-party services.
We do not control or endorse these websites and are not responsible for their content.

10. Governing Law

These Terms are governed by the laws of India.
Any disputes will be handled in courts located in Delhi.

11. Contact Us

For queries:
📧 support@herbance.com